Cyber 1 Systems is redefining social media analytics with a service that provides customers with the tools to measure, monitor, understand and engage with the social media landscape. Our Social Media Management service provides instant access to all social media conversations from blogs, social networks and micro-blogging services to forums, video sites and media sources.

 

What is included?

 

Comprehensive and Spam-Free Database

A database, featuring billions of social media conversations dating back up to two years. Fresh content is constantly added by actively indexing blogs, social networks, Twitter, YouTube, wikis, message boards, video sharing sites, and news sources.

Key Influencer Identification

Quickly identify the people leading conversations and shaping opinion, and then engage with them to build relationships.

Detailed Geographic and Demographic Data

Access information about social media participants and the conversations they're having, including their age, gender and profession.

Automated Sentiment

Discover whether the relevant and important conversations are positive, negative or neutral.

Measurable Metrics

Access information about how much activity is happening, where it's coming from and who's talking, and the authority of those involved.

Understand Topics and Themes

Get a handle on the development, news, products and brands attracting the most conversations.

Competitive Analysis

Quickly compare reach, share of voice and brand impact against competitors, as well as different topics and brands.

 

Manage Effortlessly on the Go

Schedule and publish messages, view and manage your feeds, perform keyword searches, view contact history, check sent message stats and more—anytime, anywhere.

Team Collaboration

Access all of our workflow management features on your mobile device and take your team with you wherever you go. Assign tasks as they reach you to keep your collaboration efforts lightning fast.

Full Functionality of Social Inbox

Get all of the power and convenience of the Social Inbox on your mobile device. Engage with customers, monitor incoming messages and alerts and keep up with your personal and team tasks.

 

Publish to Multiple Social Networks

Our Social Media Management service lets you post messages on Facebook, Twitter, Google+ and LinkedIn simultaneously from one easy-to-use message composition tool. Shorten links, attach photos, target your audience on Facebook, customize your posts and much more.

Multiple Networks

 

Draft Messages for Easy Approval

Whether you want to jot down a quick idea for a post or save content for peer review, the Drafts feature in our Social Media Management service helps you capture your thoughts for future social publishing.

Save Drafts
Visible to All Drafts are aggregated and visible to the whole team so it's easy to save a message for review.
Team calendar

Team Content Calendar

Our shared Team Content Calendar gives you a comprehensive view of scheduled messages across your entire team. Review published content, make changes to the existing schedule and add content where needed.